Data Collection Practices

We gather data in two main ways: data you provide directly, and information automatically collected through our platforms.

User-Provided Data

Data you submit voluntarily when engaging with Nexuscrew services includes:

• Full name and contact information such as email and phone number.
• Identification numbers relevant for legal realtor processes.
• Property details related to transactions you initiate or inquire about.
• Payment and billing information where applicable.
• Communication transcripts and correspondence with Nexuscrew.
• Feedback, surveys, and other information you provide to improve our services.

Automatically Collected Data

Certain data is collected automatically while you use our services to improve user experience and service quality:

• Device information including IP addresses and browser types.
• Usage details such as pages visited and interaction times on nexuscrew.vip.
• Location data derived from device settings or IP address.
• Cookies and similar tracking technologies implemented to personalise content.
• Performance metrics that help identify and fix service issues.
• Security data to detect and prevent fraud or abuse.

Third-Party Data Sources

Nexuscrew may receive data about you from trusted third parties for service enhancement and verification:

• Government registries and legal databases relevant to property transactions.
• Payment processors verifying business transactions.
• Marketing partners providing demographic and preference data.

Legal Basis for Processing

Nexuscrew processes personal data based on several justifications under applicable regulations:

• Your explicit consent to use your data for specified purposes.
• Performance of contracts related to legal realtor services you engage with.
• Compliance with legal obligations under Singapore law.
• Our legitimate interest to maintain and enhance our services securely and efficiently.

Cookies Policy

Nexuscrew uses cookies to support website operations, improve functionality, and analyze usage patterns.

Types include session cookies, persistent cookies, and third-party cookies to collect analytics data.

Cookies are categorized as essential, performance, functionality, and advertising-related.

You can manage your cookie preferences through browser settings or via consent banners on our site.

View Nexuscrew's complete Cookie Policy for details.

Data Sharing

Your data may be shared prudently in contexts necessary for service delivery:

• With legal professionals involved in property transactions.
• With authorized government authorities when required by law.
• With payment processors handling billing operations.
• With trusted service providers supporting Nexuscrew’s operations.
• With regulatory bodies during compliance contribute.
• With data analytics partners under strict confidentiality agreements.

International Data Transfers

When necessary, Nexuscrew may transfer your personal data outside Singapore, ensuring compliant safeguards are in place to protect your information.

Safeguards include standard contractual clauses, adherence to data protection regulations, and secure data handling protocols.

Data Retention

Nexuscrew retains personal data only as long as needed for legitimate business purposes and statutory requirements, after which data is securely deleted or anonymized.

Account-related data is kept while your profile is active and for a reasonable period afterward to manage records.

Communication records are retained to resolve disputes and maintain service quality for a defined duration.

System logs are stored temporarily to monitor service stability and security incidents.

Upon expiry of retention periods or upon user requests within legal limits, data is permanently removed using secure methods.

Data Security Measures

Nexuscrew employs robust security protocols to protect your personal information from unauthorized access, alteration, or disclosure.

• Encryption of sensitive data both in transit and at rest.
• Access control and authentication procedures restricting data to authorized personnel.
• Regular security assessments and updates to address emerging threats.

Your Data Protection Rights

You have various rights concerning your personal data under applicable data protection laws.

• Right to access the personal data Nexuscrew holds about you.
• Right to correct or update inaccurate or incomplete information.
• Right to request deletion of data under specific conditions.
• Right to object to processing based on legitimate interests.
• Right to restrict certain types of data processing.
• Right to data portability for data you provided.
• Right to withdraw consent at any time without affecting prior processing.
• Right to lodge complaints with relevant data protection authorities.

Submitting Rights Requests

To exercise your data protection rights, contact Nexuscrew’s Data Protection Officer through the details provided. We verify requests carefully to protect your privacy and security.

[email protected]

Requests are typically addressed within one calendar month, in accordance with legal requirements.

Marketing Communications Preferences

You may receive promotional offers and updates from nexuscrew. You can opt out at any time by managing your communication preferences in your account settings.

To stop receiving marketing communications, please follow the 'unsubscribe' link in any marketing email or contact our support team directly.

Privacy of Minors

Our services are not directed toward individuals under the age of 18. nexuscrew does not intentionally collect personal data from minors without parental consent.

Third-Party Links

nexuscrew may contain links to third-party websites. We are not responsible for their privacy policies or content and encourage users to review their terms separately.